Shipping policy
Shipping Policy
Last Updated: July 5, 2026
Shipping & Delivery
Where do we deliver?
We currently deliver across the United States.
Shipping Cost
We offer Free Standard Shipping on all orders within the United States.
Delivery Details
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Handling Time: 1–2 business days (Monday–Friday)
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Transit Time: 2–5 business days (Monday–Friday)
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Order Cut-off Time: 10:00 PM (EST)
Orders placed after the daily cut-off time will be processed on the next business day.
Multiple Addresses
We currently do not support shipping to multiple addresses within a single order. If you wish to send items to multiple destinations, please place separate orders for each address.
Order Status & Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking number and delivery details.
Please allow 24–48 hours for tracking information to become available.
If your order has not arrived within the expected delivery timeframe, please contact our support team at outlatomasstore@gmail.com with your name and order number.
Returns & Exchanges
Customers may request a return within 30 days of receiving their order, in accordance with our Return & Refund Policy.
Returns may be accepted for:
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Defective or damaged items
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Unused items in their original condition
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Products returned with original packaging where possible
Return eligibility may depend on the condition of the product and its packaging.
Contact Information
📍 Outlatomas
53 Hannah Ln
Boerne, TX 78006
United States
✆ (304) 601-5984
🌐 outlatomas.shop
Business Hours
Monday – Friday: 9:00 AM – 6:00 PM (EST)
Saturday – Sunday: Closed